Vip77 Privacy Policy — Our commitment to protecting your information

Vip77 collects various types of information to deliver its services smoothly and to improve your experience. We collect only what is necessary and are committed to never gathering more than that.

Personal Identification Information

• At the Time of Registration: Full name, date of birth, email address, and mobile number.
• KYC Verification Time: A copy of your National ID (NID), passport, or driving license.
• Address Information: Current address, district, and country.

Financial Information

• Transaction history for deposits and withdrawals.
• BKash, Nagad, Rocket, or bank account details (for payment processing purposes only).
• Records of betting and gaming activity.

Technical Information

• IP address, browser type and version.
• Device information (operating system, screen resolution).
• Login time and session details.
• Navigation patterns and click data on the website.

Vip77 uses collected data solely for defined purposes. We never use your information for unnecessary or non-transparent reasons. All purposes for which we use your data are clearly outlined below.

• 1
  Service Delivery & Operations
  Your information is used to manage account creation, login, betting, gaming, and payment services smoothly.
• 2
  Security & Fraud Prevention
  Data is analysed to detect and prevent unauthorised account access, money laundering, and fraudulent activity.
• 3
  Customer Service Improvement
  Your information is used to resolve issues and manage customer support operations.
• 4
  Legal Compliance
  Specific information is used to meet the requirements of licensing authorities and government regulatory bodies.
• 5
  Personalized Experience
  Relevant games, offers, and promotions are shown based on your preferences and playing style.
• 6
  Communication & Notifications
  You will be notified by email or SMS about important updates, security alerts, and promotional offers.

Vip77 never sells your personal data. However, limited data sharing may occur where required to deliver our services or to comply with legal obligations.

When Information May Be Shared

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, Rocket, and banks.
• Legal Authorities: Providing information in response to lawful requests from courts, Bangladesh Bank, or other regulatory bodies is a legal obligation.
• Security Services: Specialized third-party services may be used for cybersecurity and fraud prevention.
• Business Transfer: In the case of a company merger or acquisition, the new owner will still be required to comply with this Privacy Policy.

Vip77 employs industry-leading security measures to protect your data. Our multi-layered security framework safeguards your information against all potential threats.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: An advanced firewall system prevents unauthorised access.
• Two-Factor Authentication (2FA): Provides an additional layer of security at login.
• Regular Security Audits: Regular audits are conducted by external cybersecurity experts.
• Restricted Access: Only authorized personnel may access specific data.
• Data Backup: All data is stored in encrypted backups.

Cookies are small text files stored in your browser. vip77 uses cookies to improve platform performance and personalize your experience.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Vip77 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a specified period to meet legal obligations.

• Account Information: For the duration your account is active, and up to 5 years after closure.
• Transaction Records: Retained for up to 7 years for legal purposes.
• KYC Documents: Up to 5 years after account closure.
• Cookie Data: As per each cookie's designated expiry period.
• Support Conversations: Up to 2 years after the issue is resolved.

After the designated retention period, data is securely deleted or anonymized so you can no longer be identified.

Under vip77's Privacy Policy, you have several important rights over your personal data. We respect these rights and are ready to help you exercise them.

Vip77 takes child safety very seriously. Our platform is strictly for adults, and no services are provided to anyone under the age of 18.

• Age verification is carried out at registration to prevent minors from creating an account.
• If it is found that a minor has accidentally created an account, it will be closed immediately and all associated data will be deleted.
• If you believe your child is using this platform, please contact us immediately.

Vip77 may update this Privacy Policy from time to time. We will notify you before any significant changes take effect.

• You will receive advance notice at your registered email address for any significant changes.
• The date of any update will be displayed at the top of this page under the "Last Updated" section.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.

The latest version of this Privacy Policy is always available at vip77.ws/privacy-policy page. We recommend visiting this page regularly.

For any questions, complaints, or data requests regarding the Privacy Policy, please reach out to our dedicated Privacy Team.